Terms of service

Terms of Service
Effective Date: 5/9/25

Welcome to USA Roller Chain and Sprockets! By accessing or using our website and services, you agree to be bound by the terms and conditions outlined below. Please read these terms carefully before using our website or placing an order.

1. General Terms

1.1. These Terms of Service ("Terms") govern your use of the website, products, and services provided by USA Roller Chain and Sprockets ("Company").
1.2. By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.
1.3. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services constitutes your acceptance of the updated Terms.

2. Products and Services

2.1. USA Roller Chain specializes in roller chains, power transmission products, and related items. All product descriptions, images, and specifications are provided for informational purposes only.
2.2. We make every effort to ensure product availability; however, we cannot guarantee that all items will be in stock at all times.
2.3. Pricing is subject to change without notice. Any errors in pricing will be corrected, and orders may be canceled if incorrect pricing was displayed.

3. Orders and Payments

3.1. Orders can be placed through our website or via our sales team during business hours (Monday-Friday, 8:00 AM - 5:00 PM EST).
3.2. Full payment is required at the time of purchase unless otherwise agreed upon in writing.
3.3. We accept payments via credit card, PayPal, Shop Pay, Check, and Wire Transfer.

4. Shipping and Delivery

4.1. Shipping policies, including rates, delivery times, and methods, are outlined in our Shipping Policy.
4.2. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

5. Returns and Refunds

5.1. Returns and refunds are subject to our Return Policy. Please contact us within 14-days of receiving your order to initiate a return.
5.2. Products must be unused, in their original packaging, and accompanied by proof of purchase to qualify for a refund or exchange.

6. Intellectual Property

6.1. All content on our website, including text, images, logos, and product descriptions, is the intellectual property of USA Roller Chain and Sprockets.
6.2. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

7. Limitation of Liability

7.1. USA Roller Chain is not liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
7.2. Our liability is limited to the amount paid by the customer for the specific product or service in question.

8. User Conduct

8.1. You agree to use our website and services for lawful purposes only.
8.2. Prohibited activities include but are not limited to:

  • Hacking or interfering with the website’s functionality.
  • Posting false or misleading information.
  • Violating any applicable laws or regulations.

9. Governing Law

9.1. These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
9.2. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Florida.

10. Contact Information

If you have any questions about these Terms, please contact us: